Lucy Marco and Kathy Poirier

President and Executive Director, Grand River Council on Aging

After one year as a brand new non-profit organization, our Board of Directors and one part time staff member needed to develop our first three year Strategic Plan to guide us into the future. Sarah was instrumental in facilitating us through a process that also included the measurements that would be required to ensure success.

After three years and well into completing the initial Strategic Plan, Sarah’s professional approach to organizational development and strategic planning was again called upon by staff when the Board of Directors indicated the need to develop a new Strategic Plan. Sarah’s ability to grasp the importance of the work of our organization, her relaxed facilitation style, and her ability to include one and all in review and design, has led us to the next steps in our ongoing evolvement.