Learn to Stop Bullying and Incivility in the Workplace: Expert Interview with Renee Thompson
Are you curious how it’s possible bullying and incivility still happen?
In fact, can you conjure up, at this moment, a particular person who bullied you? I bet you can – their name, what they said, maybe even what you and they were wearing, and certainly how they made you feel. The potency and toxicity of that experience you could conjure up at this moment is why I wanted to share with you a conversation with Renee Thompson, an internationally renowned expert in bullying and incivility.
Although she specializes in healthcare, no industry or team is immune to it, so let’s learn from Renee. How can we hardwire OUT the toxicity in some teams? It’s a question that’s confounded me for years. Having been the person who, personally or my team, was responsible for coaching “disruptive physicians,” conducting mediations, and team interventions, I can tell you I wish I had known Renee years ago to give us the playbook for helping individuals and teams in the grips of an incivility crisis.
Our OD (organizational development) teams discovered, through a lot of trial and error, that recognition was a healing balm that could cut off the oxygen supply to incivility, making it struggle to survive let alone thrive.
Was this just something we saw, or does an internationally renowned expert like Renee also see this?
Join me in my conversation with Renee to better understand why bullying is even possible in professional environments, how we can stop it, and how she’s has found recognition can help it from setting down deeper roots.
Here are the questions I asked Renee, and where you can find her delicious answers in our interview:
- We all know “bullying is bad.” So why is it so widespread? – 2:35
- What is the cost of not addressing it? – 5:30
- It seems we expect a person (such as a manager or a department like HR) to “fix” bullying. Have you seen this? – 7:30
- What is the difference between bullying and incivility? – 13:00
- How can recognition help in a relationship or team with bullying and incivility? – 18:45
- Is it possible there will be an “end” to bullying? – 23:30
When you listen or watch, I encourage you to reflect:
- What myths were debunked for you about bullying and incivility at work?
- What is one step you can take to detoxify one relationship, meeting, or project?
- How can you leverage recognition to stack the odds in your team’s favour?
- What is a strength you can leverage to dampen bullying and incivility where you work and lead?
Healthcare peeps, you may want to check out Renee’s book and catch back episodes of “Nurse Bullying” on her YouTube channel. Our episode you can find here. Renee also has a course that could be helpful if bullying is out of control where you work. Check it out here.
Everyone, thank you for tuning in, and for doing your part to make your workplace a recognition-rich, psychologically and physically safe, and scrumptious place to work and grow.
Here are a few other posts on bullying and incivility that I’m sure you’ll find helpful:
PS. Renee has a course that could be helpful if bullying is out of control where you work. Check it out here.