How do you make sure you recognize and make visible those people who perhaps feel invisible?
Let’s face it, in our organizations, whether you’re volunteering or this is a for-profit organization, there are lots of people who do incredibly important work behind the scenes and often don’t get the appreciation or the accolade. And yet if it weren’t for them doing what they do, we wouldn’t be able to keep performing the way we do.
This was brought home to me after a speech I did where I chose to use an example of one of these departments. A department that literally was feeling like they were being undervalued and underappreciated. By simply giving them as an example, it helped to spotlight how important they are in the organization. How can you do this at the frontline, particularly if that team is your team, that you’re a peer or you lead a team that often feels like they’re behind the scenes and don’t get the support? [Read more…]