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Can the Glass be Both…Half Full and Half Empty?

One of the unexpected benefits of COVID is that my former colleagues and I have […]

Why the Best Bosses are Visible Leaders

Are you as visible as you want to be? In a previous post, I provided […]

How Your Leadership Directly Impacts Customer Satisfaction: Why Visibility Matters

I do a lot of traveling for my job and one of the things that […]

5 Ways to Boost Recognition Scores: The Easiest Employee Engagement Metric to Impact Before Your Next Survey

If your engagement and satisfaction scores aren’t where you want them to be, don’t lose […]

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