I get asked many of the same questions about how to leverage the exponential power of recognition; after a keynote, in the chat of a virtual event, in an email or in response to a blog post, you brilliant and committed leaders and emerging leaders are keen to explore how to sincerely, sustainably and supportively appreciate your folks. And, you’re committed to sidestepping the potential pitfalls of recognition that fall flat or lead to unintended consequences.
In this blog post, I’m pulling forward some timely questions as well as giving you some references to deeper dive resources that I believe will both inspire you and make you excited and hopeful of the power of recognition. If you have more questions than what you see here, please comment below. I am committed to answering them in an upcoming blog, article or vlog.
1. How do I recognize people virtually?
Many of the same strategies you use in the face-to-face world work in the virtual world. Give a thank-you via a Zoom meeting. Write a card and send it to their house. Have your long-service awards online (sending Skip The Dishes or another meal delivery service link in lieu of the buffet dinner.) The key is to keep traditions and habits that work, experiment with how they can be shifted to remote, and keep experimenting until you find a sweet spot.
2. How can we do peer-to-peer recognition when we can’t see each other?
Whether it’s that no one will turn on their video on a web meeting, you’re managing a multi-location team, or you run a 24/7 shift department, it’s very common that peers don’t work physically together. We often this that this is how “work” is, however, our COVID working reality is that it’s simply the number of people not working all at the same time and in the same location has increased. In healthcare, we were used to this conundrum. Here’s the easiest way to start; at your team meetings, in your staff memos, at town hall meetings, start with asking or reflecting on “what’s working”, “what successes have we had” and related questions. In fact, for a tool of meeting openers, go to the Cool Stuff page of my website as I have a whole page for you.
Start every conversation with affirmation and positivity, and you’ll see more people want to join in. And by the way, if you want to see how one organization has pulled this together in a fun and fabulous video every month, check out i24 Call Management’s monthly WOW award video and even their Halloween fun video.
3. Is it disrespectful to have “fun” with recognition when so many are suffering?
I love heart-based people like you who think about the bigger context of appreciation in the reality we’re living in. I remember when my aunt was palliative she said, “Sarah I don’t want you to enjoy life by less because I’m suffering. I have led a joyful life. You should too.”
The more positivity, abundance, and wellbeing focus we can bring into our lives, including an abundance of recognition and appreciation, the more likely it will ripple effect to them, we’ll think to send it there way, and frankly, we’ll all be mentally and physically healthier to keep our healthcare system available for those suffering.
Do you still have more questions on your mind? Here are two more sources: